1. Introduction
By accessing NG’s Food, you agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Products & Orders
- Our products are food items; please consume them before the expiry date mentioned on the packet.
- Bulk orders are accepted. For wholesale, visit https://list.thengsfoods.com/.
- Orders are processed upon payment confirmation (except for Cash on Delivery, if available).
3. Pricing & Payment
- Prices are listed in INR for India and AED for UAE.
- We use Cashfree as our payment provider for secure transactions.
4. Shipping & Delivery
- We ship across India & UAE via Shiprocket.
- Orders are delivered in 3-4 days.
- Delays due to unforeseen circumstances (weather, strikes, etc.) are not our responsibility.
5. Returns & Refunds
- Returns are accepted within 30 days if the packet is unused & unopened.
- If you receive a damaged or wrong item, you can request a full refund.
- We bear the return shipping cost.
6. Limitation of Liability
NG’s Food is not responsible for any health issues arising from consuming expired or improperly stored products.
7. Governing Law
These terms are governed by Indian law, and any disputes shall be resolved in courts of Pune, Maharashtra.
For any queries, contact us at [email protected] or call +91 9850141089.