1. Shipping Information

  • We ship across India & UAE using Shiprocket.
  • Delivery takes 3-4 days from order confirmation.
  • Shipping charges (if any) will be mentioned at checkout.

2. Return & Refund Policy

  • Eligibility for Returns:
    • The product must be unused & unopened.
    • Return request must be raised within 30 days of purchase.
  • Full Refund Conditions:
    • If the product is damaged or incorrect.
    • Refunds are processed within 5-7 business days after the return is received.
  • Return Shipping Cost:
    • NG’s Food bears the cost of return shipping.

3. How to Request a Return

  • Email [email protected] with your order details and issue.
  • Our team will initiate the return process and provide further instructions.

For any assistance, reach out to us at [email protected] or call +91 9850141089.