1. Shipping Information
- We ship across India & UAE using Shiprocket.
- Delivery takes 3-4 days from order confirmation.
- Shipping charges (if any) will be mentioned at checkout.
2. Return & Refund Policy
- Eligibility for Returns:
- The product must be unused & unopened.
- Return request must be raised within 30 days of purchase.
- Full Refund Conditions:
- If the product is damaged or incorrect.
- Refunds are processed within 5-7 business days after the return is received.
- Return Shipping Cost:
- NG’s Food bears the cost of return shipping.
3. How to Request a Return
- Email [email protected] with your order details and issue.
- Our team will initiate the return process and provide further instructions.
For any assistance, reach out to us at [email protected] or call +91 9850141089.