1. Introduction

NG’s Food (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Name, phone number, email address, billing/shipping address, and payment details.
  • Order Details: Products purchased, transaction history, and order status.
  • Marketing & Analytics Data: Information collected through Google Ads, Facebook Pixel, and Brevo to optimize ads and promotions.
  • Device & Usage Data: IP address, browser type, and website interaction for improving user experience.

3. How We Use Your Information

We use your data to:

  • Process and fulfill orders.
  • Provide customer support.
  • Improve website performance.
  • Send promotional emails and ads via Brevo, Google Ads, and Facebook Pixel (you can opt out anytime).
  • Ensure security and fraud prevention.

4. Data Sharing

We share necessary information with:

  • Payment provider (Cashfree): To process transactions securely.
  • Shipping partners (Shiprocket): To deliver your orders.
  • Marketing services: For targeted advertising and email campaigns.

5. Security Measures

We implement security measures to protect your data. However, no online transaction is 100% secure.

6. Your Rights

You can:

  • Access, update, or delete your data.
  • Opt out of marketing communications.

For any data-related requests, contact us at [email protected] or call +91 9850141089.

7. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our website means acceptance of the updated policy.